Help

Support

We are here to help you get the most from PaceMates on the web and on your phone. Pick the option that fits your question.

General contact

Questions about your account, the website, or the iPhone app? Email us and we will get back as soon as we can.

For safety issues, harassment, or urgent moderation, use in-app reporting where available and read our safety hub.

Common questions about matching, clubs, runs, and training are covered in our help pages.

Get PaceMates on iPhone (and Apple Watch where available) or use the full web experience with the same account.

Understand how we handle your data and the rules of the community.

Please read our community guidelines so everyone can train and meet up respectfully.

PaceMates is operated from Ireland. For media or partnerships, use the same hello@pacemates.ie address and we will route your message.